Always asking ‘whys’ towards the direction of.Sometimes it may only need three times to discover the root cause, but with complexity levels up in a problem, you also need to go deeper into the questions.īut kindly note that you need to ask in the right direction: Although it’s called the 5 Whys Analysis, there are no limited times to ask whys. Simply put, 5 Whys Analysis is to continuously ask 'Why' to branch out possible causes from a problem to the point its root cause is revealed. Methods in Root Cause Analysis 5 Whys Analysis You also need to review all of the information collected to identify possible problems based on facts and data. RCA encompasses tools, techniques, and methods we can use to identify the real ‘itch’.īefore attempting root cause analysis, you need to identify and define the problem that needs to ‘root’ from.įor instance, what exactly happened and describe it in as much detail as possible At what stage in the process was the problem discovered? When was the problem discovered? Root Cause Analysis is a structured approach to problems that progressively identifies and addresses the root causes of a problem, rather than focusing only on the ‘symptoms’ of the problem. In order to know what the actual causes are, we can apply the Root Cause Analysis to approach the real answer.
But the more you dig in, the more you would find that you are only touching the surface or the ‘symptoms’ of the problem.
Do you often get overwhelmed when you encounter a problem at work or in life? At first glance, it seems that you might know how to deal with it.
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